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Privacy & Governance

Cookie Policy

Last updated:
Finnova Ltd
ABN / Business Registration: 55 687 130 767
ACNC Registered Charity & Public Benevolent Institution (PBI)

Finnova Ltd uses cookies and similar technologies on this website. This policy explains what they do and how you can control optional cookies in accordance with Australian privacy legislation.

1. Consent & Default Choices

Only necessary cookies are enabled by default. Optional experience, measurement, and advertising cookies are used only when you choose to allow them through Cookie settings. You can change your choice at any time.

2. Cookie & Storage Categories

Necessary Cookies & Storage

These cookies and local storage preferences support core functions such as security, navigation, forms, and remembering your privacy choices. They cannot be switched off through the preference tool as the website cannot function properly without them.

Experience and Measurement Cookies

When enabled, these cookies help us understand website usage, improve service delivery, and enhance digital inclusion content and accessibility features for our community members.

Advertising & Campaign Cookies

When enabled, these cookies help measure community awareness campaigns and ensure relevant updates reach those who need digital assistance. This category remains disabled unless explicitly selected by you.

3. Complete Data & Cookie Inventory

Below is the complete list of browser cookies and local storage items used across the Finnova platform:

Key / Name Type Category Purpose & Description
cookie-consent-v1 localStorage Necessary Stores your cookie consent preferences (necessary, analytics, advertising choices).
finnova_dark_mode localStorage Necessary Saves your theme preference (Light or Dark Mode).
finnova_newsletter_dismissed localStorage Necessary Remembers if you dismissed the newsletter popup so it does not repeat.
finnova_census_drafts localStorage Necessary Saves offline form draft entries so you don't lose progress if your internet drops.
finnova_chat_history localStorage Necessary Stores local community support chat history so you can review recent assistant messages.
finnova_anonymous_id localStorage Measurement Anonymous session ID to measure website navigation speed and optimize performance.
finnova_donation_experiment_v1 localStorage Measurement Stores A/B test layout assignment for the donation component.
cf_clearance / Turnstile HTTP Cookie Necessary Cloudflare anti-bot security cookie protecting contact forms from automated spam.

3. Managing Your Privacy Preferences

You can reject optional cookies in our consent banner, update your choices using the button below, or use browser controls to block or delete cookies. We respect recognised Global Privacy Control (GPC) signals by automatically disabling optional categories when detected.

4. Contact Us

For questions regarding our Cookie Policy, privacy practices, or personal data rights, please contact Finnova Ltd at hello@finnova.org.au or call us at 1300 050 099.