About Finnova Ltd · ACNC Registered Charity

Empowering Every Australian with Digital Access & Dignity

Finnova Ltd is a Public Benevolent Institution (PBI) dedicated to closing Australia's digital divide through refurbished hardware, multilingual digital literacy, and consent-led government services support.

ACNC Registered Charity Public Benevolent Institution (PBI) ABN 55 687 130 767 DGR Item 1 Endorsed

Our Purpose & Impact

Bridging the Gap for 7 Million Digitally Excluded Citizens

According to the Australian Digital Inclusion Index (ADII 2025/2026), 20.6% of Australians remain digitally excluded — unable to reliably access essential services, online healthcare, education, or employment opportunities due to hardware costs, language barriers, or low technical confidence.

Finnova Ltd bridges this gap by collecting unused e-waste from corporate partners, securely wiping and refurbishing computers, and redistributing them to families, seniors, NDIS participants, and CALD migrants with 1-on-1 support.

The 4 Pillars of Finnova

How we create measurable, lasting digital inclusion across Victoria and Australia.

💻

Hardware Equity

Reclaiming corporate PCs and rehoming pre-configured laptops to low-income Australians.

🌐

Language Equity

Community workshops delivered in 12+ languages for new arrivals and CALD seniors.

🛡️

Cyber Dignity

Protecting vulnerable users against SMS scams, identity theft, and fake banking calls.

📋

Civic Inclusion

Providing 1-on-1 assistance for myGov, Centrelink, Medicare, and Census 2026 completion.

Leadership & Founder

Founded by Robin Bakshi

Finnova Ltd was established by Robin Bakshi in response to the growing digital divide in outer suburban growth corridors like Wyndham (Tarneit, Werribee, Point Cook). Our vision is a community where no one is left behind in the digital age.

Services & Support

Select services to add to your cart.

🇦🇺 Australian Bureau of Statistics · Census 2026 Official Hub

2026 Australian Census Support Portal

Census Night is Tuesday 11 August 2026. Completing the Census is compulsory by law under the Census and Statistics Act 1905. Finnova provides free guided support, paper form requests, and volunteer assistance for all community members.

Community Guidance & Official ABS Access

ABS Census Paper Form & Unoccupied Address Request

🌐 Translate:

📋 Fill Details to Unlock ABS Links

Please enter your details below. Once verified, you will immediately unlock direct access options to request a paper form or report an unoccupied address.

Full Name *

Email Address *

Australian Mobile Number *

🇦🇺 +61

Preferred Language

I accept to receive marketing & community info. Agree with Terms & Privacy Policy. *

🤝 Free Community Support

Get free Census help

Request 1-on-1 Census, myGov and cyber-safety guidance from Finnova volunteers. Support requests do not require a donation.

✓ 1-on-1 Guided Census Support

✓ Refurbished Laptop Priority

✓ Free Cyber Safety Workshops

Registered DGR Item 1 Australian Charity

2026 Census Assistance

Why Complete Your Census?

Census Night is Tuesday 11 August 2026. Under the Census and Statistics Act 1905, completing the Census is compulsory by law.

💡 Finnova Support Guarantee: Our registered volunteers provide free step-by-step assistance for seniors, multi-generational families, and CALD communities across Australia.

Official Mail Recognition

Check Your Mailbox

💡 Hover to view details · Auto-sliding every 4s

📅

Book a session

Free, consent-led digital help. Pick a service, or schedule directly using our official Google Calendar App.

📅 Direct Google Calendar Appointment Scheduling

Schedule your 1-on-1 session directly via Google Calendar's official appointment engine.

📅 Open Google Calendar Booking ↗

1 Service

2 Date & time

3 Details

Census 2026 — We're here to help

Census night is Tuesday 11 August 2026. Finnova can help you complete it safely, in your language, at your pace.

📅 Book a free session

One-on-one help with a Finnova volunteer. We'll walk you through every step.

🔔 Get Census reminders

Subscribe to receive updates and tips leading up to Census night.

What you need to know

📋

About the Census

Every 5 years, Australia counts every person and household. The data shapes decisions on schools, hospitals, transport and community services for the next decade.

❓

Census questions

Questions cover your address, household, personal details, cultural background, work, education and housing. Each one helps plan the services your community needs.

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Keeping your information safe

Your privacy is protected by law. Your name and address are separated from your answers and never published. No one can access your personal information unlawfully.

🆘

Support available

Help is available in 12+ languages, for people with disability, and for those experiencing homelessness. Finnova can connect you to the right support.

⚠️

Avoiding scams

No official organisation will ever ask for your bank details, passwords or money to complete the Census. If something feels wrong, stop and ask Finnova.

Need more help? Contact Finnova and we'll get back to you within 2 business days.

Legal & Compliance

Finnova Ltd · ABN 55 687 130 767 · ACNC Registered Charity

💻 NATIONAL DEVICE BANK & DIGITAL DIVIDE PROGRAM

Your Used Laptops & Devices Can Change Lives

Over 7 million Australians face digital barriers — missing out on study, employment, myGov, telehealth, and daily connection. Finnova is reclaiming, refurbishing, and rehoming laptops, tablets, and phones to close the gap.

Empirical Research & National Index

Measuring Australia's Digital Divide

Key metrics from the Australian Digital Inclusion Index (ADII) research.

20.6%

Digitally Excluded

Around 1 in 5 Australians are excluded or highly excluded from basic digital access, rising to 66.5% for seniors aged 75+ and 45.2% in public housing.

3.5 Million

Computers to Landfill

3.5 million computers end up in Australian landfill every year while millions of vulnerable citizens lack fit-for-purpose hardware.

9.7%

Mobile-Only Users

Almost 10% of Australians rely solely on smartphones, making job applications, study, and myGov document uploads extremely difficult.

10.5 pts

First Nations Digital Gap

The national inclusion gap for First Nations people widens to 22.8 points in very remote communities where 40.9% are excluded.

How You Can Get Involved

Choose how you'd like to partner with Finnova to close the digital divide across Australia.

💻

Pledge Devices

Finnova provides a secure solution for companies and individuals to donate surplus laptops, phones, and tablets (<5 years old).

💰

Donate Money

It costs $240 for us to get a refurbished device and 1 year of internet access into the hands of a person in need.

📶

Donate Data

We partner with telecommunications providers to distribute SIM cards and mobile data passes to families who cannot afford broadband.

🎒

Need Devices?

If you are a charity, school, community organisation, or eligible individual in need of devices, apply for our Digital Divide program.

Social Infrastructure & Circular Economy

How the Device Bank Model Works

01

📦

Reclaim

Organisations & individuals donate used laptops, phones, or tablets (<5 years old) in working condition.

02

🛠️

Refurbish

Devices are tested, securely data-wiped (DoD / NIST standards), and prepared by accredited partners.

03

♻️

Recycle

Any devices not fit for rehoming are responsibly recycled, diverting toxic electronic waste from landfill.

04

🏡

Rehome

Refurbished hardware is distributed for free where it is needed most via our trusted member network.

🏠 Home / 📝 Blog /

📚 GitBook 3-Col Reader

📖 Articles Index

📌 In This Article

Support digital inclusion for Australians in need.

2026 Census Community Support Campaign

Help someone complete the Census with confidence

Your donation supports free, consent-led Census and digital assistance for seniors, migrants and people who face barriers getting online. Help is free whether or not someone donates.

Choose your impact

Campaign allocation guides based on Finnova’s documented service costs.

Why donors can give with confidence

✓ACNC registered and DGR Item 1 endorsed
Verify Finnova Ltd’s current ABN and deductible gift recipient status. 🔒Privacy and refund information
Read how donor information and refund enquiries are handled. 📋Governance and annual accountability
Finnova registered in January 2026; its first annual reporting cycle is underway.

Fund allocation: Census campaign gifts support volunteer-led sessions, safety materials, accessible assistance and refurbished devices. Beneficiary stories are published only with written consent; Finnova does not invent or identify recipients for fundraising.

✓

Thank you for supporting Census confidence

Stripe is confirming your donation…

✉️

Contact Us

Have a question or want to get involved? Send us a message and we'll respond within 2 business days.

Other ways to reach us:
📧 hello@finnova.org.au
📍 37 Centurion Ave, Tarneit VIC 3029

🔐 Admin Dashboard

Manage your Finnova site data.

📋 Official 2026 Census Guide · ABS Household Form

Census 2026 Household Form Questions (Q1 to Q66)

Search any question number or topic below. ABS uses your answers to plan local health, education, transport, and community infrastructure. All responses are protected under the ABS Separation Principle.

🏢 Facility Administrative Support Utility

2026 Census Aged Care Administrative Tracker

Administrative tool for facility managers to aggregate resident data prior to lodgement on Tuesday 11 August 2026.

Form Code (REF_01)	Full Name (DEM_01)	Date of Birth (DEM_02)	Sex (DEM_03)	Country of Birth (CALD_01)	Language (CALD_02)	English (CALD_03)	Indigenous (CALD_04)	Care Level (CARE_01)	Assistance (CARE_02)	Location (LOC_01)

⚖️ Finnova Ltd – 2026 Census Administrative Support Tool Disclaimer

1. Nature of Service: This digital utility is owned and operated by Finnova Ltd (ABN: 55687130767). This tool is an independent administrative aid designed to assist aged care facility managers in aggregating and organising internal data ahead of the 2026 Census. Finnova Ltd is a registered charity and is not an official partner, agent, or representative of the Australian Bureau of Statistics (ABS).

2. Data Lodgement and Compliance: This tool does not submit data directly to the ABS. The facility manager retains sole legal responsibility for entering, verifying, and submitting all final resident data directly into the official, secure ABS online portal using the official credentials provided by the government. Finnova Ltd accepts no liability for non-compliance, late submissions, or data entry errors made on the official Census website.

3. Data Security and Privacy: Finnova Ltd values privacy and operates in accordance with the Privacy Act 1988 (Cth). Any data uploaded to this portal is encrypted in transit and at rest. Finnova Ltd does not store, sell, or share resident data. All uploaded administrative files and data fields are automatically and permanently purged from our servers 48 hours after Census Night (Thursday, 13 August 2026). Facility managers are strictly advised not to share account passwords or sensitive clinical medical files through the chat feature.

❤️

Support Finnova

Online card donations are currently being set up. In the meantime, please get in touch and we'll arrange your donation directly:

📧 Email: hello@finnova.org.au

📦

Purchase Enquiry

Checkout is currently in test mode. To purchase or enquire about our refurbished hardware or training programs, please contact us:

📧 Email: hello@finnova.org.au

⭐

Create a free account to manage support requests

Select account type:

👤 Individual

Free

1-on-1 Census, myGov & cyber safety guidance

🏢 Business

Enquiry

Request organisational Census support

I agree to Finnova's Terms of Use and Privacy Policy. I consent to 2FA email verification for account security.

✍️ Create New GitBook Article

Publish a new article to the 3-Column GitBook reader and blog index

Article Title *

Refurbished Device Request (EOI)

Register your interest for a free refurbished laptop, tablet, or smartphone.

Full Name *

Email Address *

Phone Number

Suburb / Postcode *

Device Needed *

Primary Reason for Request *

I agree to the Privacy Policy and Terms of Use * Keep me updated with Finnova community digital inclusion news & free workshop alerts

💻

Pledge Surplus Technology

Donate your company or personal laptops, tablets, and phones to bridge the digital divide.

Donor Type *

Full Name *

Email Address *

Phone Number

Device Type(s) *

Quantity *

Condition & Specification Notes

Delivery / Collection Method

🎒

Apply for Refurbished Devices

Request free laptops, tablets, or phones for eligible charities, schools, or individuals in need.

Applicant Type *

Contact Name *

Email Address *

Phone Number

Device(s) Needed *

Quantity *

Suburb / Postcode *

Primary Purpose

✓

Digital inclusionfor every Australian